How long does it take to dispatch my order?
- Orders are usually despatched within 24-48 hours.
How long does delivery take?
- Free UK Mainland Standard Delivery takes 3-5 working days, excluding weekends & bank holidays
- Free UK Mainland Standard Delivery for larger items takes 7-10 working days, excluding weekends & bank holidays
- £2.99 Next Day Delivery is available on orders placed Monday - Thursday before 1pm.
Where is my order?
Have you had your dispatch email? If yes, then your order is on the way. Your courier will then directly email you a tracking reference and delivery update. Please remember to check your junk email inbox.
Why did I receive one item but not the other item(s) I ordered?
- We choose the fastest courier for your item(s) depending on the size and weight of each item. Please rest assured your other delivery will follow shortly.
Why is my order late?
- Please wait 5 working days before contacting us about standard delivery enquiries
- Please wait 7 working days before contacting us about large item standard delivery enquiries
What is classed as a 'larger' item?
- Furniture is classed as a larger item